By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
This policy was last updated on 25th May 2018
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Authentication - we use cookies to identify you when you visit our website and as you navigate our website, cookies used for this purpose are:
Cookie
Expiration
Description
PHPSESSID
End of browsing session.
Your session ID on the server.
GUEST-VIEW
End of browsing session.
Allows guests to view and edit their orders.
Personalisation - we use cookies, to store information about your preferences and to personalise the website for you, cookies used for this purpose are:;
Cookie Name
Expiration
Cookie Description
PERSISTENT_SHOPPING_CART
End of browsing session.
A link to information about your cart and viewing history, if you have asked for this.
STF
End of browsing session.
Information on products you have emailed to friends.
STORE
End of browsing session.
The store view or language you have selected.
MAGE-TRANSLATION-FILE-VERSION
End of browsing session.
Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE
End of browsing session.
Facilitates translation of content to other languages.
MAGE-MESSAGES
End of browsing session.
Used for sending messages to customers.
PRODUCT_DATA_STORAGE
End of browsing session.
Contains product data.
RECENTLY_COMPARED_PRODUCT
End of browsing session.
Recently compared products.
RECENTLY_COMPARED_PRODUCT_PREVIOUS
End of browsing session.
Previously compared products.
RECENTLY_VIEWED_PRODUCT
End of browsing session.
Recently viewed products.
RECENTLY_VIEWED_PRODUCT_PREVIOUS
End of browsing session.
Previously viewed products.
Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally, cookies used for this purpose are:
Cookie
Expiration
Description
FORM_KEY
2 Days.
Stores randomly generated key used to prevent forged requests.
Cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally, cookies used for this purpose are:
Cookie
Expiration
Description
USER_ALLOWED_SAVE_COOKIE
End of browsing session.
Indicates whether a customer allowed to use cookies.
Caching - we use cookies to enable the page to load faster, cookies used for this purpose are:
Cookie
Expiration
Description
MAGE-CACHE-SESSID
End of browsing session.
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE
End of browsing session.
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION
End of browsing session.
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT
End of browsing session.
Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS
End of browsing session.
Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION
10 years.
Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY
End of browsing session.
Facilitates caching of content on the server to make pages load faster.
SECTION_DATA_IDS
End of browsing session.
Manages caching.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics and Lucky Orange to analyse the use of our website. Google Analytics and Lucky Orange gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/ and Lucky Orange's https://www.luckyorange.com/privacy.php. The relevant cookies are:
Google Analytics
Cookie
Expiration
Description
_ga
2 years
Used to distinguish users.
_gat
10 minutes
Used to throttle request rate.
__utma
2 years from set/update
Used to distinguish users and sessions. The cookie is updated every time data is sent to Google Analytics.
__utmt
10 minutes
Used to throttle request rate.
__utmb
30 mins from set/update
Used to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics.
__utmz
6 months from set/update
Stores the traffic source or campaign that explains how the user reached the site. The cookie is updated every time data is sent to Google Analytics.
__utmv
2 years from set/update
Used to store visitor-level custom variable data. The cookie is updated every time data is sent to Google Analytics.
__utmx
18 months
Used to determine a user’s inclusion in an experiment.
__utmxx
18 months
Used to determine the expiry of experiments a user has been included in.
_gaexp
Depends on the length of the experiment but typically 90 days.
Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.
Lucky Orange
Cookie
Expiration
Description
__cfduid
1 Year
Used to distinguish users.
AWSELB
40 minutes
Used for load balancing.
We use Google Adwords for advertising. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are:
Cookie
Expiration
Description
NID
6 months.
Google uses cookies like NID and SID to help customise adverts on Google properties, such as Google Search. For example, we use such cookies to remember your most recent searches, your previous interactions with an advertiser’s adverts or search results and your visits to an advertiser’s website. This helps us to show you customised adverts on Google.
Blocking & Deleting cookies
Most browsers allow you to refuse to accept cookies; for example:
